Privacy-Policy
Home – Privacy-Policy
1. Who We Are
Pure Home Cleaning provides residential cleaning services throughout Melbourne including, General Cleaning, Deep Cleaning, End of Lease Cleaning and related cleaning services.
2. Information We Collect
We may collect your name, phone number, email address, property address, booking details, cleaning requirements, website usage data and payment-related information.
3. How We Collect Information
We collect information when you submit quote requests, make bookings, contact us, use our website, interact with advertisements, or provide feedback.
4. Why We Collect Information
We use your information to provide services, process bookings, respond to enquiries, issue invoices, improve services, provide customer support and comply with legal obligations.
5. Google Ads & Analytics
Our website may use Google Analytics, Google Ads Conversion Tracking, Google Tag Manager and other tools to measure website performance and advertising effectiveness.
6. Cookies
Our website may use cookies to improve functionality, analyse website traffic and enhance your browsing experience.
7. Sharing Information
We do not sell personal information. Information may be shared with cleaning contractors, payment providers, software providers and authorities where required by law.
8. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse, loss, modification or disclosure.
9. Access & Corrections
You may request access to the personal information we hold and request corrections where necessary.
10. Marketing Communications
We may send service updates and promotional offers. You can opt out of marketing communications at any time.
11. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
12. Children’s Privacy
Our services are intended for adults and we do not knowingly collect personal information from children.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
14. Contact Us
Pure Home Cleaning Melbourne, Victoria, Australia
Email: support@purehomecleaning.com.au
Website: www.purehomecleaning.com.au
Summary: By using Pure Home Cleaning’s website or services, you consent to the collection, use and disclosure of information as described in this Privacy Policy.